Benefits of volunteering

There are loads of benefits to volunteering with us. From developing your skills, gaining qualifications and knowing that you’re spending your time helping people within your local community. Whatever reason inspires you to join us, you will have lots of fun volunteering in a challenging and rewarding environment where you will meet some great people.


Gain transferable skills and work experience

Volunteering with Citizens Advice Flintshire gives you the opportunity to learn and develop skills that will be useful in any workplace such as teamwork, communication and resilience.

Enhance your CV

Standing out from the crowd can be difficult, constantly looking for new ways to separate you from the rest. Your volunteering experience can be the difference to a better future. Take some time to consider what sort of role will address any skills gaps on your CV. For example, as a Gateway Assessor, you will gain experience in dealing with the public, learning to multi task and problem solving. As an administrator, you will gain good organisational skills and improve your IT skills.

Build your confidence

Volunteering is a great way to expand your horizons. You will be meeting new people and trying your hand at things that you may otherwise not experience. Doing something useful and productive with your spare time is a great confidence booster.

Meet new people

You will be joining a friendly team where you will get to meet people from all walks of life. Volunteering is a great way to meet people and be part of your local community.

Access to qualifications

As Citizens Advice Flintshire volunteer you can work towards the national Citizens Advice Certificates for Advisers or Gateway Assessors.

Make a difference

Citizens Advice Flintshire helps thousands of people every year. Join our team to help make a huge difference to the people of Flintshire. Our local community depends on our service. Our clients come to us after they have been made unemployed, when they have crippling debts, when they have no money, when they feel as though they have nowhere else to turn to. We couldn’t help those people in need without the superb work of our volunteers. Join us in making a real difference where it counts.

What we offer

  • A friendly environment and a chance to work as part of a team that recognises and values the contribution of volunteers.
  • The satisfaction of being part of a service that helps people get the advice they need and makes a real difference to lives.
  • A role that enables you to put your existing skills and experience to good use.
  • A stimulating environment in which to learn new skills and improve your chances of paid work.
  • Training that is relevant to your role and ongoing support.
  • Travel expenses.
  • The opportunity to meet new people.


What we need

You don’t need any formal qualifications, just some basic qualities, skills and abilities such as;

  • Reliability, friendliness and approachability.
  • Value confidentiality.
  • Regular commitment.
  • Good written and verbal communication skills.
  • Computer skills.

Feeling inspired?

We have a variety of volunteering roles so you can find the perfect fit for you. Complete our *application form* and *diversity monitoring form* and return both forms either by email attachment to or post to:

Training Officer, Citizens Advice Flintshire, Cable Street, Connah’s Quay, Flintshire, CH5 4DZ.