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Give something back to your community by Volunteering with Citizens Advice Flintshire

Help people find a way forward.

Our wonderful volunteers are at the heart of what we do, playing a crucial role in delivering our services. They come from all walks of life and bring diverse experiences, doing extraordinary things to support our community.

Volunteering with us isn’t just about providing advice; there are many ways you can contribute your time and skills to support Citizens Advice Flintshire and make a meaningful impact on people’s lives. Be a champion for your community and help us make a difference.

 

Volunteer roles available

Assessor
Receptionist
Apply now to become a CAF volunteer

Sarah Walker’s Journey: From Volunteer to Staff Member

 

Don’t just take our word for it…

Anne – “I became a CAB volunteer after using the service myself. I thought it would be very satisfying to be able to help others as I had been helped”

Bill – “I like coming here as everyone is really nice, helpful and friendly. I find it rewarding being part of a service that helps so many people everyday”

Bronwen – “I love volunteering with Citizens Advice and connecting people with the information they need to move on with their problems.”

Frequently asked questions

Are expenses paid?

Volunteer travel expenses are paid at 45 pence per mile or public transport costs. Tea, coffee and biscuits are also provided.

What’s in it for you?

  • Make a real difference to people’s lives.
  • Learn about a range of issues such as benefits, debt, employment and housing.
  • Build on valuable skills such as communication and digital skills and explaining information
  • Increase your employability
  • Work with a range of people in a team
  • Have a positive impact on your community

What training will I receive?

Volunteers receive full training and support throughout their time with us. Our Learning & Support Officer will work with each volunteer to ensure they are confident and fully trained in their new role.

Will volunteering affect my benefits?

No, volunteering should not affect any benefit entitlement.

Take a look at https://www.gov.uk/guidance/volunteering-and-claiming-benefits for more information.

If you receive Universal Credit, your volunteering can count to up to half the time you agree to spend looking for and preparing for work in your ‘Claimant Commitment’.

Why volunteer for Citizens Advice Flintshire

Make a difference to people’s lives.

Boost your job prospects.

Use existing skills and learn new ones.

Support your local charity.

Make new friends.