You can access free, independent, confidential, and impartial advice via WhatsApp. Our advisors are available Monday – Friday, 9 am to 4 pm, excluding bank holidays.
This number is for WhatsApp messaging only. Calls to this number will not be answered.


Please be aware that in addition to your information being stored by WhatsApp, we will also copy and store your personal data (including any images you send us) separately and securely using our own case management system.
You can access free, independent, confidential, and impartial advice via WhatsApp. Our advisors are available Monday – Friday, 9 am to 4 pm, excluding bank holidays.
This number is for text/SMS only. Calls to this number will not be answered. Standard text message rates apply


If you’re feeling stressed or anxious about accessing our advice service, texting us is a simple and stress-free way of accessing life-changing advice.
As part of receiving advice from us, we will keep a record of the information you provide and may ask you for further details about yourself and the issue you’re looking for help with. We will use this information to provide you with advice, improve our service, and inform our campaigns.
For further information about how we use your data, please see our privacy notice.